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1122 All your questions answered right here

Whether it's registration, login, bonuses, payments, games, or security — you'll find all the answers in our FAQ section.

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Account & Registration

Registration, Login & Profile

At 1122 All you need to register is an active mobile number, an email address, and your date of birth. A national ID is not required for initial registration. Signing up is completely free and takes just 3–5 minutes.

For detailed registration instructions, Registration Page to view.

No. Only one account is allowed per person. If multiple accounts are found under the same individual, all accounts will be suspended and any bonuses earned will be forfeited.

Login page Click the "Forgot Password?" link. Enter your registered mobile number or email. An OTP code will be sent to you. Use the code to set a new password. The entire process takes under 5 minutes.

To update your mobile number or email, please contact support. Name and date of birth generally cannot be changed, so make sure your details are correct at registration.

Five consecutive incorrect password attempts will temporarily lock your account for 30 minutes, after which it will unlock automatically. For immediate assistance, contact our 24/7 live chat support.

Routine small transactions don't require KYC. However, for large withdrawals (generally ৳50,000+) or account verification purposes, you may need to submit a copy of your National ID or passport. This is purely for your protection.

To close or temporarily suspend your account, contact support via live chat or email. For self-exclusion Responsible Gaming View page.

Only individuals aged 18 or above At 1122 you can register. Your date of birth is verified during registration, and any false information provided will result in account termination.
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Payments & Transactions

Deposits, Withdrawals & Payment Methods

1122 The following payment methods are supported:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: DBBL, Dutch Bangla & others
  • Cryptocurrency: USDT, BTC (selected methods)
bKash and Nagad are the fastest and most popular options.

Minimum deposit via mobile banking (bKash/Nagad) is just ৳300. Minimum ৳500 for bank transfers. No deposit fees apply.

bKash and Nagad deposits are typically 1–3 minutes is credited to your account. Bank transfers may take 15–30 minutes. If it takes longer than 30 minutes, please contact support.

At 1122 Usually 15-minute for the withdrawal to be completed. During peak hours, it may take up to 24 hours. The minimum withdrawal amount is ৳500.

Withdrawals are generally free of platform fees. However, your mobile banking provider's own service charges may apply. For more details Financial Transactions View page.

If a deposit fails, your money is usually returned automatically within 5–10 minutes. If not, contact support with your transaction ID — all such cases are resolved within 24 hours.

Yes. You can link bKash, Nagad, and your bank account — all under the same account. However, withdrawals will always be processed through the registered method.

The daily withdrawal limit depends on your account tier. Standard members can withdraw up to ৳50,000 per day. VIP and high roller members enjoy higher limits. Contact support for more details.

No. To withdraw a bonus balance, you must first meet the wagering requirements. Each bonus has its own wagering requirement — please check the individual bonus terms for details.
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Bonuses & Rewards

Welcome Bonus, Cashback & Loyalty

Registration complete it and make your first deposit. Once deposited, a 150% bonus (up to ৳5,000) will be automatically credited to your account — plus 50 free spins.

A fixed percentage of your net daily losses (up to 10%) is credited back to you as cashback the following morning. Cashback can be withdrawn directly.

Share your unique referral code with a friend. When they sign up using your code and make their first deposit, both you and your friend will receive a bonus.

You earn loyalty points on every bet. Once you accumulate enough points, they can be converted into bonus cash. For more details on points On the Rewards page to view.

Wagering requirements refer to the number of times you must bet before withdrawing a bonus. For example, a 30x wagering requirement on a ৳100 bonus means you need to place ৳3,000 in bets. Requirements vary by bonus.

Free spins can be used on specific slot games. After receiving your bonus, check your account to see which games your free spins apply to. Free spins are typically valid for 7 days.

Yes. Most bonuses are valid for 30 days. If the wagering requirements are not met within the specified period, the bonus will be forfeited. For full details on the welcome bonus, On the Promotions page to view.

Yes. High Roller Members receive exclusive VIP bonuses, a dedicated account manager, and access to exclusive tournaments.
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Games & Betting

Games, Sports Betting & Live Casino

At 1122 500+ games available:
  • Slots (300+)
  • Live Casino (Baccarat, Roulette, Blackjack)
  • Sports Betting (cricket, football, tennis)
  • Poker & Card Games
  • Virtual Sports
Details On the Games page to view.

1122's All games are certified by internationally accredited RNG (Random Number Generator) standards. Our game providers undergo regular third-party audits.

On the Betting page and choose your preferred event. With live betting, you can place bets in real time as the match unfolds, with live odds updating throughout. Minimum bet is ৳50.

Yes. Most slot games can be played for free in demo mode, though winnings from demo mode cannot be withdrawn. Live Casino games do not offer a demo mode.

Your game session is kept secure. Upon reconnecting, you can resume from exactly where you left off. If a bet was already in progress, the result is processed automatically.

Bet on cricket (IPL, BPL, Test, T20), football, tennis, badminton, basketball, volleyball, and much more. Bangladesh cricket matches are also available for betting.

Confirmed bets generally cannot be cancelled. However, if a match is cancelled or postponed, your bet will be automatically refunded. A cashout option is available on select live bets.
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Security & Privacy

Account Security & Data Privacy

1122 We use internationally certified 256-bit SSL encryption. 1122 is a licensed and regulated platform. Your personal information and funds are fully protected.

Go to Account Settings, navigate to the "Security" section, and enable two-factor authentication (2FA). You'll receive an OTP on your mobile with every login, preventing anyone else from accessing your account.

No. Your personal information is never sold or shared with third parties. Data may only be disclosed when required by law or upon request from a regulatory authority. For more details Privacy Policy to view.

1122 We will never ask for your password or OTP by phone or message. Stay alert:
  • Always use the correct URL
  • Never share your password with anyone
  • Do not click on suspicious links
  • Keep 2FA enabled

Change your password immediately and notify our support team via live chat or email. Our security team is active 24/7.

1122 We follow GDPR-compliant data protection policies. All information is stored on encrypted servers, and you have the right to request deletion of your data. Privacy Policy Read more.

Our SSL encryption keeps you protected even on public networks. Still, use a personal or mobile data connection whenever possible, and always log out after each session.
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Mobile App

Android & iOS App FAQs

App page to find the Android APK or iOS download link. If it's not available on Google Play or the App Store, download it directly from our website.

Yes. The mobile app gives you access to everything on the website — all games, live betting, deposits, withdrawals, and bonuses. The app also loads faster and is easier to use.

Yes, the app is available on both platforms. Android users need to download the APK file. iOS users can download it from the App Store or via a direct link.

Yes. You can log in to the app using fingerprint or Face ID. After installing the app, go to Settings and enable biometric login. It's fast and secure.

Yes. Download the app and log in for the first time to claim an exclusive app-only bonus. App users also receive push notifications with the latest offers and promotions.

You'll receive a notification when a new update is available. To update App Page download the latest version from there, or tap the Update button on the App Store.
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Customer Support

Support, Complaints & Contact

There are three ways to contact support:
  • Live Chat: Click the chat icon at the bottom of the website or app
  • Email: support@1122-baji.com
  • Telegram/WhatsApp: Full details on the App page
Support is available 24/7 across all channels.

Yes. 1122's Our support team speaks Bangla. Write to us in Bangla on Live Chat and we'll reply in Bangla.

Submit your complaint via live chat or email. Providing full details — including screenshots — helps us resolve issues faster. We typically resolve all complaints within 24 hours.

Responsible Gaming page You have access to deposit limits, self-exclusion, and all related tools. If you're struggling with a gambling addiction, please reach out to our support team.

Live chat responses typically take 1–3 minutes. During peak hours, it may take up to 10 minutes. Email responses can take up to 24 hours.

Our Features What is it?

Why 1122 Is Bangladesh's Top Choice

⚡

Instant Payment

Withdrawals to bKash and Nagad are processed in as little as 15 minutes — the fastest payment processing in Bangladesh.

Within 15 minutes
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Generous Bonus Package

Welcome bonus, daily cashback, referral rewards, and loyalty points — there's always something waiting for you.

New every day
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500+ Games

Slots to Live Casino, Sports Betting to poker — all in one place.

New Games Weekly
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Maximum security

256-bit SSL, 2FA, and real-time fraud detection — your information is completely secure.

Military-grade
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Bangla Support

Chat with our team in Bangla. Live chat & email support available 24/7.

24/7 in Bangla
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Mobile-first experience

Do everything from your smartphone — whether via the app or your browser, the experience is seamless.

Android & iOS

Couldn't find what you were looking for? Talk to Us

Our support team is always here for you

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Live Chat
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Email Support
support@1122-baji.com
Response time: 24 hours
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